How can we help?

For help with your Waylo account, learner setup, drives, subscription, instructor referral or anything else, contact us and we’ll get back to you.

Subscriptions

Waylo subscriptions purchased on iPhone are billed by Apple. You can manage or cancel your subscription in your Apple Account settings. If a purchase is not appearing in Waylo, use Restore purchases in the app.

Account deletion

You can request permanent account deletion from within Waylo. Deleting your Waylo account does not itself cancel an Apple subscription, so please manage that separately through Apple if required.